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Welcome to Inter-Active Technologies


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Since 2004, Inter-Active Technologies (Pty) Ltd has evolved to become a leader in the delivery of Customer Contact Centre Innovation and Customer Service. We are specialists in providing Outsourced Contact Centres, Professional Services, Contact Centre Software and Technology platforms.

From Functional Disaster Recovery Frameworks, Inbound Call Capacity Over-flow, Outbound Customer Service Campaigns to Contact Centre Process and Business Maximisation, Knowledge and Resource Management and bleeding edge VoIPath™ IP Contact Centres, we clearly understand contact centre service delivery!

LISTEN UNDERSTAND DELIVER

New Products
  • INTERact
  • Emailtopia
  • Business Performance Health Check

HELP BRONWYN TRUTER Click here to view the Wish List Bronwyn's Story Thank you to the following for their donation and support!

For more information contact Jeanne Sandras
at Jeanne@inter-active.co.za or 0836098861.

Advanced online customer self-service solution available to SA market

The award-winning eGain SelfService application, distributed exclusively across the country by Inter-Active Technologies, boasts a strong reputation of being the world's most innovative and comprehensive self-service application for online sales and service...

1/08/2011


Inter-Active Technologies: unlocking genuine contact centre value

Most businesses today understand the value of the contact centre and have thus become fairly adept at handing customer calls...